PRIVACY
NOTICE
Last updated February 15, 2023
This privacy
notice for Superior EV Charging Solutions Ltd
(doing business as Superior Green Energy Solutions )
( '
Superior Green Energy Solutions
', 'we', 'us', or
'our'
), describes how and why we might collect, store, use,
and/or share ( 'process'
) your information when you use our services (
'Services' ), such as when
you:
- Visit our
website
at https://www.superiorgreenenergysolutions.com , or any website of ours that links to this privacy notice
- Engage with
us in other related ways, including any sales, marketing, or events
Questions or
concerns? Reading this privacy notice will help you understand your privacy rights and
choices. If you do not agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at
contact@superiorgreenenergysolutions.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice,
but you can find out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are looking for. You
can also click here to go directly to our table
of contents.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with
Superior Green Energy Solutions
and the Services, the choices you make, and the products and features
you use. Click
here to learn more.
Do
we process any sensitive personal information?
We do not process sensitive personal information.
Do
we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information for other purposes
with your consent. We process your information only when we have a valid legal reason to do so.
Click here to learn more.
In
what situations and with which types of parties do
we share personal information? We may share information in specific situations and with
specific categories of
third parties. Click here to learn more.
How do we keep your information safe? We have organisational and technical processes
and procedures in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other
unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding your
personal information. Click here to learn more.
How do you exercise your rights? The easiest way to
exercise your rights is by filling out our data subject request form available here
, or by contacting us. We will consider and act upon any request
in accordance with applicable data protection laws.
Want to
learn more about what
Superior Green Energy Solutions
does with any information we collect? Click
here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION
DO WE COLLECT?
Personal information you disclose
to us
In
Short: We collect personal
information that you provide to us.
We collect
personal information that you voluntarily provide to us when you
express an interest in obtaining information
about us or our products and Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal
Information Provided by You. The personal
information that we collect depends on the context of your interactions with us and the Services,
the choices you make, and the products and features you use. The personal information we collect
may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
billing addresses
Sensitive Information.
We do not process sensitive information.
Social
Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter, or other social media account.
If you choose to register in this way, we will collect the information described in the section
called ' HOW DO WE
HANDLE YOUR SOCIAL
LOGINS?
' below.
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In
Short: Some information — such as
your Internet Protocol (IP) address and/or browser and device characteristics — is
collected automatically when you visit our
Services.
We
automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical information. This
information is primarily needed to maintain the security and operation of our Services, and for
our internal analytics and reporting purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The information
we collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with
your usage, pages and files viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error reports (sometimes called
'crash dumps' ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
- Location
Data. We collect location data such as information about your device's location, which
can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by refusing access
to the information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS
YOUR INFORMATION?
In Short: We process your
information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your
consent.
We
process your personal information for a variety of reasons, depending on how you interact with
our Services, including:
Superior EV Charging Solutions
Ltd
Charlie Jackson
1 Rothersthorpe Ave, Rothersthorpe
Avenue Ind Estate, Northampton NN4 8JH, UK
Northampton
,
England
NN4 8JH
United Kingdom
1 Ideal House
Rothersthorpe Avenue
Northampton
NN4 8JH
England
Based on the applicable
laws of your country, you may have the right to request access
to the personal information we collect from you, change that
information, or delete it. To
request to review, update, or delete your personal
information, please submit
a request form by clicking
here
.
- To
deliver and facilitate delivery of services to the
user. We may process your information to provide you with the requested
service.
- To respond to user inquiries/offer support to
users. We may process your information to respond to your inquiries and solve
any potential issues you might have with the requested service.
- To send administrative information to
you. We may process your information to send you details about our products
and services, changes to our terms and policies, and other similar information.
- To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process
your information when necessary to request feedback and to contact you about your
use of our Services.
- To send you marketing and promotional
communications. We may process the personal information you send to us
for our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For more
information, see
' WHAT ARE YOUR PRIVACY RIGHTS? ' below).
- To deliver targeted advertising to
you. We may process your information to develop and display
personalised content and advertising tailored to your interests, location, and more.
- To identify usage trends. We
may process information about how you use our Services to better
understand how they are being used so we can improve them.
- To determine the effectiveness
of our marketing and promotional campaigns. We may process
your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
- To save or protect an individual's
vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as
to prevent harm.
3. WHAT
LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only
process your personal information when we believe it is necessary
and we have a valid legal reason (i.e.
legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter
into or fulfil our contractual obligations, to protect
your rights, or to fulfil our legitimate business
interests.
The General Data Protection Regulation
(GDPR) and UK GDPR require us to explain the valid legal bases we rely
on in order to process your personal information. As such, we may rely
on the following legal bases to process your personal
information:
- Consent. We may
process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract.
We may process your personal information when we believe it is
necessary to
fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers
and discounts on our products and services
- Develop and display
personalised
-
Analyse
- Support our marketing activities
- Understand how our users use our products
and services so we can improve user experience
- Legal Obligations. We
may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our
legal rights, or disclose your information as evidence in
litigation in which we are involved.
- Vital Interests. We may
process your information where we believe it is necessary to
protect your vital interests or the vital interests of a third
party, such as situations involving potential threats to the
safety of any person.
In legal terms, we are generally the 'data controller' under European data protection laws of
the personal information described in this privacy notice, since we
determine the means and/or purposes of the data processing we
perform. This privacy notice does not apply to the personal
information we process as a 'data
processor' on behalf of our customers.
In those situations, the customer that we provide services to and
with whom we have entered into a data processing agreement is the
'data controller' responsible for your personal
information, and we merely process your information on their behalf
in accordance with your instructions. If you want to know more about
our customers' privacy practices, you should read their privacy
policies and direct any questions you have to them.
In
Short: We may share information in specific
situations described in this section and/or with the following
categories of third
parties.
Vendors, Consultants, and
Other Third-Party Service Providers. We may share your
data with third-party vendors, service providers, contractors, or
agents ( 'third
parties' ) who perform
services for us or on our behalf and require access to such
information to do that work. We
have contracts in place with our third parties, which are designed
to help safeguard your personal information. This means that they
cannot do anything with your personal information unless we have
instructed them to do it. They will also not share your personal
information with any organisation
apart from us. They also commit to
protect the data they hold on our behalf and to retain it for the
period we instruct.
The categories of third parties we may
share personal information with are as follows:
-
Ad Networks
-
Affiliate Marketing Programs
-
Data Analytics Services
- Order
Fulfilment
-
Payment Processors
-
Sales & Marketing Tools
-
Social Networks
We
also may need to share
your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps
Platform APIs. We may share your information with
certain Google Maps Platform APIs (e.g.
- Affiliates. We may
share your information with our affiliates, in which case we will
require those affiliates to
honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Partners. We
may share your information with our business partners to offer you
certain products, services, or promotions.
In
Short: We may use cookies and other
tracking technologies to collect and store your
information.
We may use cookies and similar
tracking technologies (like web beacons and pixels) to access
or store information. Specific information about how we use
such technologies and how you can refuse certain cookies is
set out in our Cookie Notice
.
In
Short: If you choose to register or log
in to our Services using a social media account, we may have
access to certain information about
you.
Our Services offer you the
ability to register and log in using your third-party social
media account details (like your Facebook or Twitter logins).
Where you choose to do this, we will receive certain profile
information about you from your social media provider. The
profile information we receive may vary depending on the
social media provider concerned, but will often include your
name, email address, friends list, and profile picture, as
well as other information you choose to make public on such a
social media platform.
We will use the information we
receive only for the purposes that are described in this
privacy notice or that are otherwise made clear to you on the
relevant Services. Please note that we do not control, and are
not responsible for, other uses of your personal information
by your third-party social media provider. We recommend that
you review their privacy notice to understand how they
collect, use, and share your personal information, and how you
can set your privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP
YOUR
INFORMATION?
In
Short: We keep your information for as
long as necessary to
fulfil the purposes outlined
in this privacy notice unless otherwise required by
law.
We will only keep your personal
information for as long as it is necessary for the purposes
set out in this privacy notice, unless a longer retention
period is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing
legitimate business need to process your personal information,
we will either delete or
anonymise such information, or,
if this is not possible (for example, because your personal
information has been stored in backup archives), then we will
securely store your personal information and isolate it from
any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We aim to protect your personal
information through a system of
organisational and
technical security
measures.
We have implemented appropriate
and reasonable technical and
organisational security
measures designed to protect the security of any personal
information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to
defeat our security and improperly collect, access, steal, or
modify your information. Although we will do our best to
protect your personal information, transmission of personal
information to and from our Services is at your own risk. You
should only access the Services within a secure
environment.
9. DO WE COLLECT
INFORMATION FROM
MINORS?
In
Short: We do not knowingly collect data
from or market to
children under 18 years of age
.
We do not knowingly solicit data
from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you
are the parent or guardian of such a minor and consent to such
minor dependent’s use of the Services. If we learn that
personal information from users less than 18 years of age has
been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected
from children under age 18, please contact us at
contact@superiorgreenenergysolutions.com
.
10. WHAT ARE YOUR
PRIVACY
RIGHTS?
In
Short:
In some regions, such as
the European Economic
Area (EEA) and United Kingdom (UK) , you have rights that allow
you greater access to and control over your personal
information.
You may review, change, or
terminate your account at any time.
In some regions (like the EEA and UK ), you have certain rights
under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii)
to restrict the processing of your personal information; and
(iv) if applicable, to data portability. In certain
circumstances, you may also have the right to object to the
processing of your personal information. You can make such a
request by contacting us by using the contact details provided
in the section ' HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?
'
below.
We will consider and act upon
any request in accordance with applicable data protection
laws.
If you are located in the EEA or
UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local
data protection supervisory authority. You can find their
contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in
Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your
consent: If we are relying on your consent to
process your personal information,
you have the right to withdraw
your consent at any time. You can withdraw your consent at any
time by contacting us by using the contact details provided in
the section '
HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?
'
below .
However, please note that this
will not affect the lawfulness of the processing before its
withdrawal nor,
will it affect the processing of
your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing
and promotional
communications: You can
unsubscribe from our marketing and promotional communications at
any time by clicking on the
unsubscribe link in the emails that we send,
replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send,
or by contacting us using
the details provided in the section
'
HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?
'
below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to
send you service-related messages that are necessary for the
administration and use of your account, to respond to service
requests, or for other non-marketing purposes.
Cookies and similar
technologies: Most Web browsers are set to
accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our
Services. To opt out of interest-based advertising by
advertisers on our Services visit http://www.aboutads.info/choices/.
If
you have questions or comments about your privacy rights, you
may email us at
privacy@superiorgreenenergysolutions.com .
11. CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most web browsers and some
mobile operating systems and mobile applications include a
Do-Not-Track ( 'DNT' ) feature or setting you can
activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected.
At this stage no uniform technology standard for recognising and implementing DNT signals has
been finalised . As such, we do not currently
respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we
must follow in the future, we will inform you about that
practice in a revised version of this privacy
notice.
12. DO CALIFORNIA
RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are a resident of
California, you are granted specific rights regarding access
to your personal information.
California Civil Code Section
1798.83, also known as the
'Shine The Light' law, permits
our users who are California residents to request and obtain
from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to
third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you
are a California resident and would like to make such a
request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of
age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted
data that you publicly post on the Services. To request
removal of such data, please contact us using the contact
information provided below and include the email address
associated with your account and a statement that you reside
in California. We will make sure the data is not publicly
displayed on the Services, but please be aware that the data
may not be completely or comprehensively removed from all our
systems (e.g. backups,
etc.).
13. DO WE MAKE UPDATES
TO THIS
NOTICE?
In
Short: Yes, we will update this notice as
necessary to stay compliant with relevant
laws.
We may update this privacy
notice from time to time. The updated version will be
indicated by an updated
'Revised' date and the updated
version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify
you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we
are protecting your information.
14. HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE?
If you have questions or
comments about this notice, you may
contact our Data Protection Officer (DPO) ,
Charlie Jackson
,
by email
at
contact@superiorgreenenergysolutions.com
, by phone at 01604 631010
,
or by post
to:
If you are a resident in the United
Kingdom, the 'data controller'
of your personal information is
Superior EV Charging Solutions Ltd .
Superior EV Charging Solutions Ltd has
appointed
Charlie Jackson
to be its representative in the UK. You can
contact them directly regarding the processing of your information
by Superior EV Charging Solutions Ltd
,
by email at
contact@superiorgreenenergysolutions.com ,
by visiting http://www.superiorgreenenergysolutions.com
,
by phone at 01604 631010 ,
or by post to:
15. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
This privacy policy was created using Termly's Privacy
Policy Generator.